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Contact Us

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LIV Financial Solutions LTD

152 - 154 Victoria Road, Aston, Birmingham, B6 5HL

07795 248 584 liv-enquiries@livfinancial.co.uk

Hours

Open today

09:00 – 17:00

Important information on your data

Why do you need my data and what will it be used for?

LIV Financial Solutions LTD will be what is known as the ‘controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or location-based information.

Why do you need my data and what will it be used for?

We need to know your basic personal data so we can contact you and respond to your message, request or query. All the personal data we process is processed by our staff in the UK.

Who is my data shared with?

Your data will only be shared with third parties if this is necessary to respond to your request. If this is the case, we will seek your permission before passing on your details.

How long do you keep my data for?

We may store your data for up to six years past the end of any business relationship, after which time it will be securely destroyed. If you would no longer like us to process your data at any time, you have the right to object to processing your data. To do this, please contact liv-enquiries@livfinancial.co.uk.

What are my rights?

You have the right to object to the processing of your data. You also have the right to request access to your data at any time. You have the right to rectification and/or erasure of personal data or restriction of processing. If you wish to raise a concern related to how we have handled your personal data, you can contact us to have the matter investigated at compliance@sdlgroup.co.uk. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the information commissioner’s office: https://ico.org.uk.

Do you have a complaint?

  We hope that you will never have cause to complain but if you do and you wish to register a complaint, please contact our network.


In writing: Stonebridge Mortgage Solutions Ltd. 

Regency House, Miles Gray Road,

Basildon, Essex, SS14 3FR

By telephone: 0345 646 5505

By email: complaints@stonebridgegroup.co.uk

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

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Copyright © 2024 LIV Financial Solutions - All Rights Reserved.

LIV Financial Solutions Ltd (FCA  993503) is an appointed representative of Stonebridge (FCA  454811), which is authorised and regulated by the Financial Conduct Authority. LIV Financial Solutions Ltd is a company registered in England and Wales with company number 11013147. The registered office is 152 – 154 Victoria Road, Aston, Birmingham, B6 5HL. 

 

Link to FCA Register - https://register.fca.org.uk/- By clicking on this link, you will leave the website of LIV Financial Solutions and we cannot be held responsible for the content of this external website. 

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